Panoram Service raises your game for both internal and external service delivery — right from Microsoft Teams.
Panoram Legal Service Manager i built entirely in Microsoft Teams, enabling enterprise-wide service request collaboration in a familiar application. With intuitive features, out app simplifies the request capture process by allowing enterprise users to rapidly submit and easily track their own requests throughout self-service portal. Our suite of templates allow your legal and compliance teams to route and handle requests swiftly and accurately, whilst ensuring policy compliance and minimising errors.
Our service request management templates can also be configured to be used to manage other departmental requests, such as HR, IT and Marketing.
Panoram is built in M365:
Using Panoram Service, you’ll fulfil internal and external requests with heightened efficiency and consistency. All authorized stakeholders have current insight into status, progress, next steps, and escalations.
With seamless integration with Teams and Outlook, using Panoram Service is a natural extension from the tools your colleagues already use.
End-to-end capabilities include:
With intuitive self-service features, our app simplifies the request capture process by allowing enterprise users to rapidly submit and easily track their own requests through our self-service portal.
Our suite of configurable templates allows your legal and compliance teams to route and handle requests swiftly and accurately, whilst ensuring policy compliance and minimising errors.
Regular automated updates keep requestors fully up to date with progress from request through to completion.
Interactive dashboards allow users to keep up to date with all requests and monitor progress through to completion.
Tracking requests through to completion through the app allows users to prioritise and leaves requestors with peace of mind that their needs have been fulfilled.
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Resources
View a complete timeline of each step of service delivery
File attachments integrate seamlessly from your own SharePoint repository
Set up service requests, technical support requests, legal requests, HR requests, and other needs right inside Teams
View and approve pending contracts
Filter and browse contracts inside Teams with easy identification of related records
See a complete timeline of each contract record and all related parties
